Built for the Whole Run.
Staff the shift. Check the trucks. See the call. Support care. Finish the report. One family of software for the work of fire and EMS.
- In Service Today
WatchDesk station boards are in service at three fire departments in Muskingum and Perry counties.
- Security Through Signal ID
One sign-in for every product. Department roles decide what each person can reach, and account changes go to an audit log that cannot be altered.
- Ohio Public Records
Personnel records follow your records commission's schedule and legal holds, and export for R.C. 149.43 requests with redactions.
- An Ohio Company
Built and supported in Ohio, alongside the departments that use it.
The Connected Suite
The Work Moves. Signal Moves with It.
- StaffingSignal ScheduleRotations, time off, and overtime, run by your own rules.Open shifts page your overtime list in order, and the list rotates the way your policy says.
- Start of TourDuty DayTruck checks and the station journal, tied to each tour.Each check records the truck, the tour, the checklist version, and who did it. Corrections never overwrite.
- On the CallWatchDesk + CommandThe call, its units, and their times on the station board and the phone.Unit times come from your county CAD, and command opens from the call.
- Patient CareSignal RXYour approved protocols on the medic's phone.Crews see only the version your department approved.
- After the CallSignal ReportsFire and EMS reports that start from the CAD call.Charts are checked against NEMSIS 3.5.1 and Ohio's state rules before they are marked ready.
- Before the CallSignal PrePlanBuilding knowledge, found by address.Crews see only published plans, and WatchCommand opens the plan for a call at a planned address.
- Every DayCommsDepartment messaging that stays with the department.Message bodies are encrypted at rest, and channels follow department roles and class rosters.
The Report Starts Before the Keyboard.
Your WatchDesk runs arrive in Signal Reports with their dispatch time, call type, incident number, and address, ready to start the fire report or the ePCR.
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